Privacy policy

About our privacy policy

Thank you for visiting www.heldcounselling.com.au. Held Counselling is a service managed and operated by Bridgette Williams, located in Brisbane, Australia.

We respect your right to privacy and endeavour to abide by the Privacy Act (1988) and the most recent data breach law changes, as at 22 February 2018. Please see this government website for more: https://www.oaic.gov.au/privacy-law/privacy-act/notifiable-data-breaches-scheme

Please note that by clicking ‘contact, ‘contact us’ or ‘book your 15 minute free call,’ on this website, you are consenting to be contacted by Bridgette Williams in the future. If at any stage you wish to opt-out, please advise us that you wish to ‘unsubscribe’ from our e-mail mailing list.

We will not contact you if you have not supplied us information when navigating on this site. We only collect ‘personal information’ that you have supplied to us. As a consumer-driven service, we consider your privacy of utmost importance at all times, and will not sell your details to other websites, internet services or social media platforms.

Our services

The purpose of this service is to provide you with trusted information from a knowledgeable business and therapeutic practitioner.

Your information

If you contact us, in any way, we will collect your email address or other details that you supply, such as your name and phone number. Please do not hand over other personal or sensitive information.

Other than circumstances such as unlawful activity, or mandatory reporting scenarios, do not share personal information with Held Counselling or other online services. If you require information from another service, we will need to refer you on to them. You can opt-out of contact from us at any time.

You can ask us about the information we hold of you, at any time, and you can ask to update your personal information if you have changed contact details.

We cannot be held liable, or responsible, for the information held at other websites, or the way another website handles your privacy. If there are links to other websites here, we will not be able to control your personal and private data at that other site.

Social media

Held Counselling uses social media platform sites such as Facebook and Instagram. If you choose to ‘like’ or ‘share’ information from this website, or through social media platforms, it’s important to review the privacy policies of those services.

If you are a member of a social media site, the service may allow the social media site to connect your visits to this site, along with other personal information.

Our Obligations

This online service is bound by the provisions of the Privacy Act 1988 (Cth): https://www.legislation.gov.au/Details/C2018C00034, including the privacy principles. See here for more: https://www.oaic.gov.au/privacy-law/privacy-act/australian-privacy-principles.

Contact me

Bridgette Williams
Held Counselling
hello@heldcounselling.com.au